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How epire88 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, use your DANA, OVO or GoPay wallet, or browse our lobby — and how we keep that data secure.

Account data protectionWallet privacy: DANA, OVO, GoPayCookie and session controlsYour right to request accessData retention clarity
epire88 How epire88 Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to update your details, request a copy of what we hold, or ask us to remove your data where permitted, our support team handles those requests directly. Players in Depok and across Indonesia can reach us through live chat or email — no need to navigate a separate portal. We aim to respond to data requests within the timeframe required under applicable local rules.

Live Chat Open the chat icon from your account dashboard. Our support team receives your privacy request immediately and logs it against your account ID.
Email Support Send your data request or privacy question to our support address. Include your registered email so we can verify your identity before sharing any account data.
Account Settings Some data updates — like your linked wallet or contact email — can be changed directly inside your account settings without contacting support first.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across every page where account data moves — login, deposit confirmation, withdrawal requests and support chat. Your wallet details for DANA, OVO and GoPay are stored as transaction references only; we never hold the credentials you use inside your wallet app. We keep data for as long as your account is active and for the period required by applicable regulations; once that period passes and your account is closed, we delete or anonymise the relevant records. You can ask us to correct inaccurate data at any time through the support channel.

SSL Encryption

All data in transit — from your login through to your GoPay or DANA deposit confirmation — passes through SSL-encrypted connections so it cannot be intercepted.

Wallet Reference Only

We store only the transaction reference and amount for DANA, OVO and GoPay payments. Your wallet PIN and login credentials stay entirely within your own wallet app.

Defined Retention Period

Account and transaction data is held for the period your account is active plus any legally required window. After that, records are deleted or anonymised per applicable local rules.

Correction and Access Rights

If any detail we hold about you is wrong or out of date, contact support and we will correct it. You can also request a full summary of the data linked to your account.

Common Questions About Your Privacy on epire88

Below are the questions we hear most often about how your data is handled, who can see it and what you can ask us to do with it. If your question isn't covered here, live chat or email support will get you a direct answer tied to your account.

We do not sell your data. We share it only with payment processors like DANA, OVO and GoPay to complete transactions, and with fraud-detection services that help protect your account.

Yes. Contact us via live chat or email with your request. We will delete or anonymise your data where permitted, subject to any retention period required by applicable local regulations.

We log the transaction reference and amount for reconciliation. We do not store your DANA, OVO or GoPay PIN, password or full account credentials — those remain secured inside your wallet app.

Send a data access request through live chat or email using your registered account email. We verify your identity first, then provide a summary of the data tied to your account.

We use session cookies to keep you logged in and analytics cookies to see which pages load correctly. You can adjust cookie preferences through your browser settings at any time.

We retain records for the period required under applicable local rules after account closure. Once that window passes, we delete or anonymise the data so it can no longer be linked to you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.